Support & Downloads

We offer the following online support resources:

  • Software Installer - Download the latest Dolby® Lake® Controller software package containing:

    • The Dolby Lake Controller v5.1 software bundle:

      • Dolby Lake Controller v.5.1 Build 020
      • New Firmware for the Dolby Lake Processor
      • New Firmware Update Utilities
      • New Preset Manager Utilities
      • Updated User Manuals and Documentation
    • The Dolby Lake Analyzer Bridge v1.31 interface:
      • A free and fully functional interface between the Dolby Lake Controller
        and SmaartLive v5.4.0.0 or Live-Capture Light / Live-Capture Pro analyzers.
      • The Dolby Lake Analyzer Bridge in conjunction with Live-Capture Light provides a completely free spectrum analyzer via your Dolby Lake Controller interface, with a 30-day demo for transfer function and SPL log, available via upgrade from WaveCapture.
  • Documentation - relating to the Dolby Lake Processor and Dolby Lake Controller
  • Dolby Lake Processor FAQ and Dolby Lake Controller FAQ. – answers to frequently asked questions
  • Live Sound Forum - a resource for users and the support team to post information, questions and answers. The forum also contains an archive of all software versions previously released, along with release notes and software / firmware compatibility.

If you still have questions, please contact us by email using the support form or by telephone on the numbers shown below:

For the US:

For general enquiries and assistance, please email us via our support form. For urgent assistance, please call 877-525-3377 (toll-free) between 9am and 6pm PT or 650-641-3156 for after-hours support only.

For all other countries:

Please fill out our support form for further assistance, or call the relevant United States phone number above for your current time / time-zone.