1. Enter media block serial number for temporary key(s)
Request Temporary Key
Temporary Keys are provided as a convenience for our customers. You can download keys that will temporarily activate a feature on your Dolby device. These temporary keys can be used on a spare device. This gives you time to remain on-screen with a spare unit until the RMA process is started or a permanent key can be generated. The key will enable the feature for 65 days from the day of activation and will expire after that time. Contact our support team at cinemasupport@dolby.com if you have any questions.