• Dolby Technology Codecs

  • Dolby creates and licenses audio technologies that are built into your products. If you don't have the technology preinstalled, you'll need a program to play back content.

  • If you're looking to download a Dolby® codec, like AC-3, they are typically preinstalled in products. When that's not the case, a program supporting a Dolby codec is needed to play back content encoded with Dolby technologies over a music or movie player.

    Not all Dolby codecs are the same—if you want the benefits of a higher-quality codec such as Dolby Digital Plus™, you may need a program that supports that technology.

    Product Support

    Having problems with your consumer equipment (PC, remote control, speaker, receiver, TV, gaming device, or mobile device)? Dolby creates and licenses audio technologies that are inside your devices, not the devices themselves. 

    For assistance with your product, please contact the retailer from whom you purchased the product, or contact the product manufacturer. You can find contact information for the manufacturer in your owner's manual or on the company's website.

    How do you know whether you already have the necessary playback software? If you bought your PC in a retail store, check to see whether the software is:

    • Preinstalled on your computer
    • Available on the installation disc that came with your computer

    If the software is not preinstalled, you will need to purchase it from one of our partners listed below.

    PC Technologies

    Get exceptional audio on your PC when you purchase one with Dolby audio.