Extended Hardware Warranty and Software Maintenance Policies

This page lists Dolby® cinema, broadcast, mobile, and pro audio products and video monitors to which Dolby Laboratories warranty and/or software maintenance policies can apply.

Warranty Period for Products Manufactured by Dolby

Products manufactured by Dolby are warranted against defects in materials and workmanship for a period of one year from the date of purchase. Read the Disclaimer of Warranties.

Customers may purchase additional years of software maintenance or an extended hardware warranty in accordance with the Dolby Software Maintenance and Extended Warranty policies. Unless otherwise set forth in such policies, all fees for software maintenance or extended hardware warranty are nonrefundable. Dolby may annually increase any such fees for software maintenance and/or extended hardware warranty in an amount equal to any increase in the annual unadjusted Consumer Price Index for All Urban Consumers (CPI-U) as published by the US Bureau of Labor Statistics.


Dolby Software Maintenance and Extended Warranty Policy

The Dolby Software Maintenance and Extended Warranty Policy is applicable for the following professional hardware products:

Cinema Products

Dolby Digital Cinema Processor CP750

Dolby Screen Server (DSS200) purchased prior to December 1, 2011

Dolby Show Library (DSL100)/ Theatre Management System (TMS) software

Dolby Show Player (DSP100)/Dolby Show Store (DSS100)

Broadcast Products

Dolby DP600 Program Optimizer

Dolby DP568 Professional Reference Decoder

Video Monitor

Dolby PRM-4200 Professional Reference Monitor


Dolby Software Maintenance and Extended Hardware Warranty Policy
for Select Cinema Products

The Dolby Software Maintenance and Extended Hardware Warranty Policy for Select Cinema Products is applicable for the following products:

Dolby Screen Server (DSS200) purchased on or after December 1, 2011

Dolby Integrated Media Block

Dolby Integrated Media Block and Dolby Screen Server (DS220)

Dolby Show Library (DSL200)

Dolby Software Maintenance Policy

The Dolby Software Maintenance Policy is applicable for the following professional software products:

Broadcast and Pro Audio Products

Dolby Media Meter 2

Dolby Media Emulator

Dolby Media Producer Suite

Mobile Product

Dolby Media Generator