• Dolby Support

  • Dolby Customer Portal

    Dolby Customer provides access to a variety of business tools tailored to the Dolby® products and technologies relevant to you and your business, including the support tools listed below. Visit Dolby Customer or watch our tutorial on how to use the portal.

    • Dolby Licensee Community

      Dolby Licensee Community allows licensees to obtain Dolby logos, royalty reporting forms, and self-testing forms and apply for subsidiary and subcontractor approvals. You can also notify Dolby of name changes and change of control or request license terminations.

    • Dolby Deliverables on Demand

      Dolby Deliverables on Demand provides entitled deliverables for licensing and product customers. Development kits for licensing customers and software and firmware for broadcast products are available here.

    • DISC Customer

      DISC Customer provides testing of playback capabilities of devices through online streaming delivery systems.

    • Dolby Product Registration Portal

      Dolby Product Registration Portal allows licensees to register products with Dolby, initiating the product evaluation process.

    • Dolby Reporting Portal

      Dolby Reporting Portal is for licensees and companies reporting royalties or royalties paid by others (RPOs). Licensees report royalties quarterly. The Dolby Reporting Portal also allows for royalty statements revisions and viewing of royalty statement history.

    Support and Maintenance Policies

    Read Dolby's policies for support and maintenance for consumer license kits here.

    Professional Engineering Services

    Dolby provides a variety of Professional Engineering Services to assist consumer playback device OEMs and IC implementation providers so they can integrate and test Dolby technologies in their products.  If you have a particular need or would like to know more, please inquire.

    Contact Us

    If you have a specific question, you can also contact us via email for support.