Q: How do I get smart TV apps?

A: Most smart TV apps are preloaded on your TV. If you need additional apps, you can download them from the app library or app store provided by your TV’s manufacturer. To check, update, or load apps, follow these steps:

Turn on your TV to see preloaded apps

Update your TV and/or apps, if prompted, by following instructions

Check for an app library or app store in your TV settings

Visit the app library, if applicable, to find additional apps you can download

Follow the instructions to download the app

Restart your TV if prompted to do so

Look for titles with the Dolby logo

Enjoy your favorite movies, TV shows, and music

Q: How much do smart TV apps cost?

A: Smart TV apps are usually free and come pre-loaded in your smart TV, which makes them one of the best bargains in entertainment. Access to the streaming service might require a subscription fee, such as the fees for Netflix, Disney+, Amazon Prime Video, and Apple TV+.

Q: What should I do if a smart TV app isn’t working or won’t load?

A: If your smart TV app doesn’t work when you select it, try these simple steps, which should help resolve the problem:

Restart your TV by unplugging it, plugging it back in, and turning it back on. If this does not work, unplug your TV, wait 30 seconds, plug it back in, and turn it back on

Update your TV’s software if updates are available

Delete and reinstall the app

Clear the app’s cache

Check your Internet connection to confirm you have a stable connection and adequate bandwidth

Check that the streaming service is active by checking the streaming service’s website and on social media to see if other users are also experiencing a disruption

Q: Can I remove a smart TV app I don’t use?

A: Yes, you can probably remove smart TV apps you don’t use. If you installed an app from your TV manufacturer’s app store, you should be able to uninstall it. If the app was pre-installed by the manufacturer, you may be able to uninstall the app or hide it so that it does not appear in the app selection on your home screen. Check your TV’s owner’s manual for specific guidance for your TV.

Q: Should I ever use streaming devices instead of smart TV apps?

A: Sometimes you might need to use the apps on a streaming device rather than the smart TV apps on your TV. You might choose to use apps on streaming devices if:

You don’t have a smart TV with smart TV apps
You have an older TV that doesn’t receive upgraded apps or OS updates
You need portability: a streaming device can be easily moved between devices and offers a consistent experience

Q: Are smart TV apps the easiest way to enjoy Dolby Vision and Dolby Atmos?

A: Yes! Smart TV apps are a convenient, seamless way to experience your entertainment in Dolby Vision and Dolby Atmos. Smart TV apps are designed for your TV’s precise specifications. This ensures that both Dolby Vision and Dolby Atmos will be able to take full advantage of all your TV’s capabilities. Certain enhancements, such as Dolby Vision IQ, work only with compatible TVs and default to normal Dolby Vision on TVs that do not have the enhancement. Your TV does the work for you, so you don’t have to think about it!

We hope this article will help you enhance your entertainment experience. If you’re ready to learn more, check out some of our other articles, written with you in mind.

What are smart TV apps?

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