Other home product support

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Support for consumer products with Dolby technologies

Having problems with your TV, mobile device, speaker, remote control, receiver, or gaming device?

Dolby creates and licenses the audio technologies that are inside your devices, not the devices themselves. If a Dolby logo appears on your product or in the product's user manual, then the hardware manufacturer has licensed a Dolby technology. For example, manufacturers of Blu-ray Disc™ players, DVD disc players, and A/V receivers license Dolby Digital Plus™ so that you can enjoy a surround sound experience with your home theater.

For help with your device, please contact your retailer or the product manufacturer. You can find contact information for the manufacturer in your owner's manual or on the company's website.